Aldergrove Cottage is updating our cleaning process to Limit the spread of COVID-19
Today, we are living in unprecedented times. The current worldwide public health situation comes with many new challenges for everyone – companies are certainly no exception.
At Aldergrove Cottage , we recognized our responsibility to offer guests a safe and clean, fully furnished home whilst staying with us in Northern Ireland The health and safety of our guests and team members continues to be our main priority during this ongoing situation.
We want all our guests to feel secure in our property therefore we are making every effort to enhance cleaning process ensuring you are welcomed in a safe and clean environment.
Our Commitment to Our Guests
1. We will continue to offer you the best hospitality service and booking options therefore, we continue to offer a flexible cancellation policy.
2. If Self-isolation is a requirement for those returning from a trip or who are experiencing symptoms. Regardless of your situation and if you are in need of a safe place we can provide you with short term apartments and a reduced rate.
Book our apartments for self-quarantine for 14 days at a discounted rate. And with self check in options and access and food delivery services, our serviced apartments offer full compliance with self-isolation requirements.
Our cleaning protocols:
Our team of professional cleaners already use disinfects and sanitizes in our apartments using industry-approved products and will continue to do so upon checkout.
We have introduced additional disinfectants to our cleaning process.
These upgraded products are used to disinfect all our apartments with special attention to “high-touch” surfaces, including but not limited to; appliances, remote controls, telephones, furnishings, door handles, and all countertops.
Prior to every check-in, dishes and all cutlery have been washed on high temperatures in our dishwashers being the most effective way to ensure proper disinfection.
Our towels and linens have all been washed with special attention in mind.
We will continue to actively make sure any sick employees remain at home.
We continue to further encourage hourly hand washing hygiene.
As a preventive measure, these apartments will be blocked for a period of time after a guests departure to ensure full cleaning and disinfection.
What to expect during your stay?
We will provide you with 24/7 professional guest support – attending to your direct and evolving needs, concerns, and questions throughout your stay .We want to provide you with exceptional accommodations and service that is expected.
We take cleanliness and service to heart. If you need a safe place to stay, we are here to help you.
